Shipping & Delivery

Orders placed through the buy buttons here are fulfilled and shipped by our retail partner. Standard delivery inside the contiguous United States usually arrives in two to five business days.

Ceramic travels in moulded inserts because it is the one material in this range that does not forgive a dropped carton. If a box arrives visibly crushed, photograph it before opening: it makes a claim straightforward.

Larger sets and multipacks occasionally ship separately from smaller items in the same order. That is a carrier decision rather than a delay.

Tracking is issued by the partner at dispatch and appears on your order page. We have no earlier or separate tracking than what shows there.